The #1 online live chat software for pre-sales
and post-sales customer support.
Offerchat free online live chat software for website has overtaken other brands in the market and has become the primary choice for business and Ecommerce store owners needing pre and post sales customer support. Here are the reasons why Offerchat Live Chat has become No. 1 :
Forever FREE
Offerchat free live chat for websites is free NOT only for a short time period. It's forever free. Once you create an account and embed the live chat widget, you can enjoy the premium features without paying any fees. Forever. There is no free trial like the ones offered by other live chat brands and you can kiss free trial limits goodbye!
Packed with Premium Features
Offerchat free live chat software for website works with HTTPS websites and is full-packed with premium features that don't have to be unlocked by monthly subscriptions or upgrading to a paid account. Why pay for features in other live chat brands when you can get them at Offerchat for free? Enjoy a full-featured live chat for website by Offerchat.
No Limits
There's no live chat agent or website limits. While other live chat brands require a certain fee for additional live chat agents or websites, Offerchat live chat requires no such things. You can add as many live chat agents as you want (perfect for businesses with a big customer care team) and you can embed the live chat widget to an unlimited number of websites that you own in a single Offerchat live chat account. No additional fees!
Go online whenever, wherever
Offerchat is a web based live chat tool with a web based dashboard. That's why it's dubbed "online live chat software for website". Everything operates in the cloud. That means, you can online, access the intuitive dashboard and chat in real time with your customers and website visitors anytime, anywhere as long as you have a computer (yes, smartphones included!) with an internet connection.
Convenient IM Integrations
If you want to, you can integrate Offerchat with popular instant messaging clients such as Pidgin and Adium for Mac, Imo iPhone app, and other programs. Enjoy the convenience of chatting outside the browser and having reinforceing notification alerts.
A powerful live chat widget like Offerchat brings in key benefits to your online business:
Reduced cost
Offerchat live chat support for ecommerce websites and online businesses can greatly cut customer service and marketing costs. A live chat agent can support up to 3 customers simultaneously without compromising the quality of the customer service being given. Live chat customer service is today's smartest trick in the book enabling startups and small businesses to deliver superior quality customer care without spending as much as huge corporations do.
Instant customer gratification
You can assist customers in real time and give them what they need, when they want it. Your website visitors can do other tasks on the screen while chatting with you about their simple inquiries making live chat more convenient for them compared to emails wherein replies can take a long time or phone calls wherein they have to stop whatever they're doing and give their full attention.
Increased customer satisfaction
Instant messaging communication is agile, practical, easy and very convenient for both online shoppers and business owners or customer support agents. Because of this, live chat pre-sales and post-sales support is able to beef up customer satisfaction turning passive online shoppers and site visitors into loyal customers and store advocates.
Customer satisfaction + Increased Sales and Profit = Guaranteed Growth
"You guys have made a great live chat platform and its awesome.. Keep up the good work... All the best.."
Sourish
"Very nice so far."
Billy
http://www.unlockandshop.com/