[Upcoming Feature] Visitor Notes: Customer Live Chat Info Notes Written By Agents for Agents
The Offerchat live chat widget on your site can recognize returning visitors. You already know that it can also detect and display other information such as which site or page the visitor arrived from. See also: “How to Gather Customer Information with Offerchat Live Chat Features” These ultra-practical capabilities of the widget hold tremendous potential when […]
Continue Reading →Help Typhoon Victims and Get a 15% Lifetime Discount
To help our neighbors in Northern Cebu and in other parts of central Visayas who were devastated by super typhoon Haiyan (known here as Yolanda), we’ll be making a very rare offer available only for a limited time. Help survivors get food and relief, celebrate Christmas next month and rebuild their homes and their lives. […]
Continue Reading →22 More Online Ways to Help Super Typhoon Haiyan Victims #ReliefPH
As you may already know, the Philippines, specifically the Visayas region has been devastated by what many meteorologists consider as the most powerful typhoon this year. Super typhoon Haiyan (local name Yolanda) reached hurricane category 5 when it made landfall in Cebu and neighboring islands in Central Philippines. Continuing search and rescue and relief operations are […]
Continue Reading →Let’s Make Chat Easy with Quick Responses
Whenever I log on to the Offerchat dashboard to go online for our site visitors, there’s one very nifty feature that helps me out during times when chat conversations are at its peak. Some Offerchat users may not be aware of this feature so I am sharing this today. Quick responses save a lot of […]
Continue Reading →New Available Live Chat Plugins Make Offerchat Easier to Install
It’s now easier than ever to have live chat on your website. If you’re feeling icky about placing a snippet of code on your website’s HTML file, or if the whole business of manually adding the widget is just too cumbersome for a busy chap like you then you’ll definitely welcome this great news! The […]
Continue Reading →5 Comportamientos de los Clientes en el Chat en Vivo que son Excelentes Oportunidades5 Comportamientos de los Clientes en el Chat en Vivo que son Excelentes Oportunidades
Un hombre sabio dijo que las oportunidades llaman una sola vez a nuestra puerta. Pero cuando la oportunidad llama, ¿Puede reconocerla fácilmente? ¿Puede identificar fácilmente las oportunidades en el chat detrás del comportamiento aparentemente común de sus clientes? Más importante aún, después de haberlas localizado, ¿Sabe qué hacer con ella? ¿Cómo aprovechar estas oportunidades de […]
Continue Reading →Discovering Searcher Intent and Creating Content that Speaks to Your Customers
Andrew Martin is a professional writer with over five years of experience writing copy for an inbound marketing firm in Golden, Colorado and for CallRail. You can learn more about his services by contacting [email protected]. For many years, keyword research has been an integral component to SEO strategies. However, search engine algorithms have become increasingly […]
Continue Reading →[Spanish] 5 Consejos para Optimizar las Conversiones a través del Chat en Vivo5 Consejos para Optimizar las Conversiones a través del Chat en Vivo
A pesar de que se ha comprobado que colocar un chat en vivo en un website aumenta las conversiones para la mayoría, no es únicamente el acto de instalar esta aplicación lo que llevará a un incremento de las ventas. Para realmente optimizar los beneficios de la tecnología del chat en vivo, hay que considerar […]
Continue Reading →Top 5 Customer Behavior That Are Great Chat Opportunities
A wise man once said that opportunities come knocking only once in our door. So when an opportunity knocks, can you readily recognize it? Can you easily identify chat opportunities behind seemingly common customer behavior? More importantly, right after you’ve spotted it, do you know what to do with it? How to consummate those golden […]
Continue Reading →Let Customers Rate Chat Conversations
Instant customer feedback manifested through the most recognized symbols in today’s social web environment is now available for online shoppers interacting with you through the Offerchat live chat widget on your site. We rolled out a neat little feature on the widget to let users ‘thumbs up’ or ‘thumbs down’, in other words, rate chat […]
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