Offerchat Live Chat Support for Websites

Ed Albertson is the Vice President-national Accounts for Carew International, which provides skill-building resources to help businesses reach their goals. Since the Great Recession, businesses have had to overcome a variety of economic and operational challenges, many of which directly relate to the workforce. Amid financial instability and turbulence, companies have also had to take measures […]

To our users on the verge of Pro trial expiry, some good news: Our premium plans are on sale for a limited time — enough days for you to sit on the thinking chair. Get 20% live chat cost savings when you upgrade to Basic or Pro. You already know that we have a new […]

One of our early jacks in the box this year is a multilingual live chat widget for Offerchat users and their customers. A chat widget in your customers’ native tongue Get your customers on the same page. Now you and your customers can chat without experiencing any language disconnect. The Offerchat live chat widget can […]

We’ve been constantly updating features on Offerchat that can help you improve your chat experience with your visitors. One feature that we want to highlight today is the Attention Grabbers. An Attention Grabber is a little image that is placed on top of your chat widget. Your chat widget adds additional real estate and helps […]

We finished up our first full sprint for the year. As 2014 starts to unfold, we’re kicking off with some major changes for Offerchat. First up, we’re announcing a more flexible, more affordable pricing plans for the online chat tool more suited for small to medium sized businesses. Start with the Pro Trial All new […]

We’ve listened to your feedback and have recently finished our first sprint for this year and we’re detailing what’s new in today’s release notes. We start the year with the launching of more flexible pricing plans for users who need more capabilities for their live help support along with other key changes & additions: New […]

This is part 2 of our live chat ROI series. In this series, we discuss how to make the best ROI out of your live chat investment. You can start with part 1 here. RoI Driver #3: Always adding a human touch In the age of automation, smartphones and connections almost devoid of emotions, a […]

Ed Albertson is the Vice President-national Accounts for Carew International, which provides skill-building resources to help businesses reach their goals. Although many individuals might believe that sales training programs are among the least complex and easiest employee development initiatives to manage, this could not be further from the truth. Sales training is likely one of the more overlooked aspects […]

ROI. Return on investment. It’s one of the most widely used performance measures when evaluating the success of many a business venture. And rightly so! It’s the ratio of the benefit of the investment to its cost. Live chat ROI is the ratio of benefits you gain from using live chat to the cost you’ve […]

On Monday, December 2, online retailers and sellers will face millions of online shoppers in a frenzied state of buying. A marketing phenomenon called Black Friday is currently happening in the US as we speak and we’re bracing for the results in the form of $ earnings and apocalyptic videos on Saturday. Cyber Monday forecasts […]