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Is Live Chat for Ecommerce About to Get Cooler? [Teaser]

It doesn’t really take a genius to figure out reasons behind long periods of silence — either someone’s gradually cooking up something or the whole affair has been reduced to crickets with the least idea what to do next. Fortunately for the Offerchat development team it’s hardly the latter. For several months, the whole live […]

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The Most Overlooked Sales Channel: How Nurturing Current Customers can Pay Dividends

Guest Post by Dennis Bamber of TechnologyDrive, a full scale ecommerce fulfillment services company located in the central US. This article also appeared in MogulInsider.com In this “sales” focused business environment, it’s not uncommon for organizations to place an enormous amount of effort on acquiring new sales and any functions that relate specifically to this […]

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Why Your Ecommerce Email Blast Isn’t Performing Well

Will Schneider is President of insightMedia, Inc., an online lead generation company that connects businesses with thoroughly screened vendors. As an ecommerce merchant, every marketing effort that you launch is vital to the success of your business. From search engine optimization and paid search, to social media promotions and email blasts, the difference between success […]

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Offerchat Weekly Round Up | August 9

This weekly roundup, we will take you to an inspiring journey with the startups, their successes and failures plus a bonus tip from Dan Norris, Co-founder of WP Curve, on increasing your blog subscribers (and a free downloadable template).

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7 Reasons Why Live Chat Works for Your eCommerce Websites

As customers arrive on your website, they read, process, interpret the information and decide based on the ‘just formed perception,’ whether to place an order or not. Most questions come into play during this buying decision. How instant and precise you answer their questions can make or break that sale. This is where live chat […]

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Best Practices: How to Carry Out Effective Communication on Chat

Chat support, needless to say, must be direct, precise and on point. Customers value the presence of a live chat feature on the website because it provides them with a quick and easy way to get a response on questions and inquiries.

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Offerchat Weekly Round Up | August 2

Time for the weekly round up once again. This week we’ve read great, amazing news as well as bad, unfortunate ones which, I think we could all reflect on this weekend and some cool e-commerce tips in between. Facebook Conversion Tracking: More Than Just eCommerce Conversions by Jon Loomer Ecommerce marketing is not all about counting […]

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Live Chat for Ecommerce Tools of the Trade

eCommerce site owners are exposed to hundreds, even thousands, of online tools for the trade. What’s amazing about our digital culture nowadays is the availability of tools for specific tasks — thus, the epic “There’s an app for that!” And when it comes to online customer support right on your ecommerce web store, you can […]

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7 Simple Ways to Improve E-Commerce Performance for Increased Sales

Adam Willss is an expert content writer and has been sharing a proud association with ecommerce solutions provider company, Perception System, from last five years. Connect with Adam through Google+ for more information. Previously, ecommerce website is only limited to big companies. But now, with the inception of the latest technology and tools, it is possible for a small […]

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