No Hassles
Live chat download is not required when getting the live chat software. No complicated program installations have to be undergone. With the Offerchat live chat widget, all you need is to sign up for an account and embed a snippet of script to your website and whoallah! You'll have a working live chat box on your webpage anybody can use to chat with you one-on-one.
Perfect for Customer Support
Unlike other embedded website chat boxes where just anybody can enter a chat message and it turns into a noisy chatroom, the Offerchat live chat widget only allows one-to-one chatting. It doesn't crowd the chat interface making it perfect for customer support. You website visitors can connect to chat with you or one of your live chat agents and get solutions/answers to questions instantly. Live chat agents can have a maximum of three concurrent chats only so that the quality of assistance is not compromised.
Easily Customizable
Have the live chat widget match your website's look and feel! Access the control panel and customize the widget's colors, labels & text, upload your picture to give a face to a name and let your customers feel there's a real person behind the chat widget, and more!
Full Premium Features
Get the features you'll have to pay on other live chat tools for FREE at Offerchat. With our forever free live chat tool, you won't have to pay for a single premium feature. You can add unlimited number of live chat agents, and add as many websites you own in your free Offerchat account and each of these websites will have its own dedicated live chat customer support tool. Conveniently monitor and reply to all chats from all your websites in one control panel or dashboard.
Web Based Access
Because there's no download and software installations required, everything is web based. This means you can provide seamless customer support to your site visitors and customers anytime, anywhere. You won't be restricted by the number of computers where a live chat dashboard is installed and you won't have to pay for software licenses. As the live chat admin or account owner, you can make changes to your account, add live chat agents and customize your live chat widget anywhere there is internet connection.
Offerchat minimizes the disadvantages of live chat outsourcing to a bare minimum, even to the point of eliminating them.
Your confidential data is safe with us.
Offerchat has developed a live chat app. Therefore, we understand and highly value security and privacy above anything else. We have security practices and policies in place to let you take control of your data.
Onboarding session synchronizes deliverables.
At Offerchat, we recognize that live chat outsourcing will fail if there is no partnership between us and each of our clients. Our onboarding session sits us down with you so that you can specify delivery time frames, quality of output, and categorization of live chat responsibilities.
No hidden costs.
What you pay is what you get. Offerchat will not add hidden costs to your bill. The price tag on the package you choose will be the price you pay when you check out at the counter.
"We at KENPRO are using the service. So far, we are impressed. Let me say that your approach is innovative and strategic; you are going to reap from the market place."
Anthony M. Wanjohi
Lead Research Associate at http://www.kenpro.org/
"Everything has been working great on our end!"
Sparktec Motorsports
http://www.sparktecmotorsports.com/