This spring, dust off the bad vibes! It’s time to rejuvenate and spring your business back to life. Declining sales and conversions?Here’s a smart two-step game plan to revive your online shop conversions that has paled and flatlined.
Read More »What kind of online shoppers will you be engaging right after adding online chat to your awesome Prestashop web store? Knowing most of them and spotting their inherent habits during a chat conversation will give you the upper-hand on how to appeal to them and induce a sale
Read More »
Having a free live chat on your website for customer support is more than just saving money, you’re saving our only home in the universe and our lives too! In this article, we take a deeper look at how a simple free live chat tool can save the Earth from drastic climate change caused by global warming and other reflections after Earth Day
Read More »Customer service outsourcing is adapted by 12% of U.S. companies. Due to our seemingly infinite interconnectivity, outsourcing of work globally came as a result. It is not uncommon for a company or an entrepreneur today to have workers outsourced (most of them off-shore), in fact, it is considered a necessity for various reasons although sentiments largely differ. Are you constantly looking over your shoulders, worried that you have made or will be making the wrong decision in outsourcing customer service? Read on
Read More »National Public Health Week 2013′s theme is about ROI, lives and money. Let’s explore the irony that your business or job, your means to a living, could be the one killing you. How destructive is stress in the workplace and how do we defend ourselves against the silent killer
Read More »After adding the live chat widget to your site, the next step is to engage visitors in an online chat through the new Offerchat dashboard. Discover how to receive and reply to incoming chats by visitors using the live chat widget on your site through the dashboard and other cool stuff you can do with Offerchat
Read More »
A self-service portal for Offerchat users is now live. Head there to find answers to burning questions yourself sans the wait times
Read More »