Every week the Offerchat team scours the web in search of top content for online retailers and Saas companies. Here is a list of this week’s top posts from the eCommerce and conversion spheres to help you build and grow your online business
Read More »Anybody who’d stray to your site will find it not just compelling (to splurge bucks on) but also a great deal reassuring. Truth is: you can do better. Live chat support is slowly taking over phone support in online business operations and customer relationship management. Is live chat right for you?
Read More »Although adding live chat has proven to increase website conversions for most, it’s not just the act of adding the application to your site that will lead to increased sales. To really optimize the benefits of live chat technology, here are 5 things to consider which will have a direct impact on website conversion rates when chats are initiated
Read More »We took to the thinking chair and put on our philosopher’s hats to ponder one of the universe’s most obvious questions everybody doesn’t want to be caught asking — What is Live Chat? So if you’re wondering what’s up with this latest trend in websites, how it works and what does it look like… If you don’t want to ask “stupid” questions for fear of being perceived as dense, then go right ahead and arm yourself with this knowledge.
Read More »Bad customer habits you’re not aware of might be the very reason why your sales and conversions are as pale as Edward Cullen. Here’s a rundown of the top 3 bad habits that make up the recipe of worse customer service ever — and how you can break them into pieces in a way super glue will be put to shame
Read More »Note: The previous installment covered three secrets to hiring eCommerce virtual assistants in the Philippines: being realistic, setting the expectations early, and understanding the Filipino culture. In this second installment, I will list and discuss the last four secrets to successfully hiring Filipino eCommerce virtual assistants. Enjoy! And strive to make the most out of
Read More »As a new eCommerce site owner, you may just be starting to understand the implications of running your business as a solo-preneur with limited resources. Hiring locally is expensive but you recognize the need for outsourced help. Beside costs, there are many reasons the Philippines is a favored resource for hiring affordable help in the
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