Inside Offerchat: Free Live Chat Now Compatible With IE and Other Much Awaited Updates
May 2, 2025
We’ve done some major Spring Cleaning for the month of May, and today, we’re releasing huge free live chat updates and improvements a lot of you are dying to have for your Offerchat live chat widget on all your sites.
We’re thrilled to announce two major highlights in this very first May deployment.
1. IE Compatibility Clog Now a Thing of the Past
The Offerchat live chat widget you’ve installed on your website is now automatically compatible with Internet Explorer versions 8, 9, and 10. Customers browsing your site using IE can now see the widget and online chat with you.
If you’re using the web based dashboard to chat online, please continue to use Firefox or Chrome. We are yet to update it, and when we do, expect more than just IE compatibility. (Ooops, spoilers!)
Other improvements include:
- Changed Offline Message to Timeout Message on the chat timeout panel
- Hide “Add Website” button if user is agent/operator. (Only admins and account owners can add websites.)
- When visitor is transferred to another agent on a timed out transfer, a new notification message on the widget side that says “You are now assigned to <agent name>” will be displayed
- Improved chat history list and preview
- Changed Offerchat banner on chat widget to “Powered by Offerchat”
- Fluid scrolling on chat history, and active chat view.
- Seamless, more intelligent chatting through Pidgin
Login to the dashboard with your Offerchat account and chat with your site visitors to discover a host of other improvements especially on the chat view!
Please note that in this latest release, only one widget style is currently available to all users.
2. Connecting Issue Has Been Nailed
What is spring cleaning without getting rid of the dust, dirt and pesky bugs? In this deployment, the Dev Team has finally able to solve the “Connecting” status issue. If you’re still experiencing this issue, kindly email us your account so we can check.
Our support email is support at offerchat dot com.
After doing a run with the newly improved chat tool, send us your thoughts too. We’d love to hear your experiences with the new deploy.
Keep staying tuned for more! See you at the dashboard.
Cheby Labrague
Offerchat is a fast and free web based live chat app for websites. No pesky downloads and complicated installations required. Access the client chat panel, stay online and respond to customer chats in real time - anytime, anywhere! The Offerchat blog delivers insights on live chat, customer service, e-commerce, online marketing and everything in between.
